At Burns Fireplaces customer service is very important to us, therefore we offer a wide range of services to make your experience excellent, easy and helpful. 

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Online Gallery- Browse are online gallery to see what fires take your fancy.

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Call us- Whether it's to arrange appointments or have a helpful chat with one of our assistants we will be happy to help at the end of the line.

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Visit our show room- Pop along to our store to have a look in our show room to see over 30 of our fireplaces in person. Free parking available outside our store.

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Free home visits- Have a busy schedule? No problem, arrange a free home visit from one of our specialists to advise, measure and help choose your dream fireplace. 

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Browse our catalogs- We have a wide variety of catalogs for you to browse to help your selection process and ensure you make the perfect choice.

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Full fitting - Our customer service is excellent throughout your purchase with us, with fully qualified and high quality fitting included.

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